You don't need to make an appointment to get an estimate but we will schedule an appointment for the repairs. You can also easily Request a Quote and our team will be able to get back to you with more information.
Yes, we will be happy to provide an estimate to repair any other damage. Please let us know about unrelated damages or aesthetic enhancements when you are dropping your vehicle off.
Yes, please advise us at the beginning of the auto body repair process and we can save any parts that will no longer be used.
We understand the importance of returning your vehicle to you in a timely manner. The repair time depends on several factors from the extent of damage, availability of parts and insurance approval. We will give you an expected completion date providing we do not run into any parts or supplement delays.
Yes, we can arrange for you to have a rental car while your vehicle is being repaired. Oftentimes we can assist in the direct billing to the insurance carrier.
We require a deposit for parts only, the remaining balance is due once the repair is completed.
We provide a life-time warranty for all of our repair workmanship on customer owned vehicles only. Specific part warranty will vary based on the manufacturer.
We accept all insurance providers but here is a list of our most used companies:
Geico
Allstate
Nationwide Insurance
Progressive
UAIC
Farmers Insurance
Esurance
Travelers
Yes, our technicians complete hours of hands-on training and must pass rigorous exams to achieve and maintain their certification.
Absolutely, we keep all vehicles inside during the repair process. If for some reason we need to move it out during the day, we will make sure that it is secure and brought back inside overnight.
Parts that wear out and need replacement with time and use (i.e., tires, batteries, and suspension parts) are commonly subject to betterment charges when they are replaced during the repair process. These betterment charges are determined by your insurance company and are prorated based on actual miles on your vehicle.
Genuine parts are branded by the manufacturer, and are the exact part found in your original vehicle. This is important if you want to keep all matching parts.
OEM parts are the parts manufactured by the factory supplier for your vehicle, and will match them, but may not have the genuine branding.
Aftermarket parts are third-party equivalents of the original factory parts.
While we aim to use mainly genuine and OEM parts, aftermarket parts are also an option. When going through insurance, part types are the discretion of the insurance company and their guidelines. Consult your insurance agent if you have additional questions about your policy.
